What work does Faralya do for hotels?
Each page describes the scope of one service and how the work runs.
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Dynamic pricing: how is your room's price set every day?
We read the price and occupancy of up to 5 hotels in your area; within your limits we prepare a daily price suggestion.
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Guest survey: after checkout, who sees what?
We send the survey by email 18 hours after checkout; guests with an overall score of 8 or above see a Publish on Google button.
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Review management: who prepares the reply, who approves it?
We read Booking.com reviews every hour and prepare a draft reply; the draft does not go to the channel without your approval.
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What do we do so your hotel appears in search engines and on Google?
We set up your hotel site's search engine surfaces, keep your Google Business Profile up to date, and write Search Console data into the monthly report with its source.
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How do AI assistants see your hotel, and what do we measure?
We measure the access of 16 AI crawlers to your site, and in the assessment report we show your visibility in AI answers with a point breakdown.
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Where does a guest from social media book, and how do we stop the same room from being sold twice?
We direct the booking link on your Instagram and Facebook profile to your page; we feed every channel from one availability calendar, and we take measures so the same room is not sold twice.
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Property management system: how does a hotel's day run in one place?
We provide the room plan, folios, cash, end-of-day, housekeeping and reports in one system; we back it up every night and send the owner a summary report every morning.
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Which campaign brought each booking?
We set up, run, and measure your Google Ads and Meta campaigns; the budget does not pass through us, and you can see which campaign brought each booking.
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How do we audit the system, and what does the monthly report show?
We audit the channel connections, the site, and the backup automatically and open every link on the site once a week; once a month we write a single-page report and place the source next to every figure.
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Which emails does the guest receive from your hotel after booking?
We send a reminder email with directions the day before arrival at 10:00, and the survey email 18 hours after checkout.
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How do you run your hotel from a tablet and a phone?
You open the property management system in the browser on tablet and phone; no app to install, each role sees its own screen, access included.
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How do we run your hotel's own site and direct reservation?
We set up a three-language site on your own domain, connect the direct booking engine to it; price and availability come from one calendar.
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How do we connect your sales channels and keep the connection running?
We connect the channels you choose through our contracted connectivity infrastructure, send availability and price from one calendar, and check the connection every hour.
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How do we set up and keep your Google Business Profile current?
We set up your profile, match its details to your website, check it regularly and point the free booking link to your own booking page.
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How do we set up measurement, and which number do we read from where?
We set up Google Analytics 4 and Search Console, add campaign tags to links, and write each number to the report with its source; visit measurement depends on cookie consent.
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How do we protect your website, your domain and your email?
We publish your website and booking engine with an encrypted connection, attack protection and caching; we set up and run your domain, your email authentication records and the nightly backup.